Case Coordinator

Wage: $15
Department: Administrative
Posted: July 13, 2017
Location: Melville, New York
Position Type: Full Time

Achieve Beyond is a growing national agency focused on serving children with special needs by providing autism services, speech therapy, occupational therapy, physical therapy, and other related services. We are currently looking to hire a Bilingual Spanish Case Coordinator to join our growing team!


The Case Coordinator directly assists the Case Manager to maintain quality and quantity of caseload. Case coordinator is part of the EI Case Management team who serves as a liaison between service coordinators, EIODs, and providers.

  • Follow up on start dates twice a week
  • Follow up on cases requiring prescriptions/feeding clearances (missing, expired, expiring within 30 days)
  • Upload all Rx and reports to NYEIS system to child integrated case.
  • Follow up on cases requiring speech recommendations
  • Request and send out progress reports. Ensure all information on reports received is correct, make note of children that are no longer eligible/have a low percentage of delay and take appropriate action.
  • Maintains overdue progress reports to less than 5 (6 + 12 month reviews)
  • Assist CM with processing approved IFSP reviews (update database, send reviews to therapists, document new start dates, address worksheet errors)
  • Conduct parent surveys
  • Follow-up on PINS
  • Follow-up with Service Coordinators as needed.
  • Provide support with closing cases.
  • Maintain positive and professional relationship with all providers, EIODs, service coordinators, and managers
  • Provide coverage of case manager and receptionist phone during lunch breaks and/or office absence


Education and/or Work Experience Requirements:

    • Associates Degree in Human Services or related field preferred
    • 1-2 Years of experience working in an office or related field preferred, knowledge of excel

Other Requirements:

    • LANGUAGE SKILLS: Bilingual Spanish Preferred
    • Excellent customer service skills
    • Knowledge in Microsoft Office – particularly excel, outlook and word
    • Strong typing skills
    • Be able to multi-task under time constraints
    • Attention to details to ensure accuracy of information
    • Able to effectively communicate


Compensation: $15.00

We offer a competitive benefits package including:

  • Paid time off
  • Medica/dental/vision coverage
  • Short-term, long-term disability, life insurance
  • 401k with matching contribution
  • and more!

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