Client Service Specialist

Wage: $17-$19
Department: Administrative
Posted: Feb 13, 2017
Location: Melville, New York
Position Type: Full Time

Achieve Beyond is a growing national agency focused on serving children with special needs by providing autism services, speech therapy, occupational therapy, physical therapy, and other related services. We are currently looking to hire a Client Service Specialist to join our growing team!


The Client Services Specialist will be growing the ABI program. They are responsible for intake and outreach

  • Creates Outreach projects in order to grow case count
  • Verifies benefits with insurance companies
  • Sends out, tracks , and follows up with initial intake parent packet
  • Inputs client information into computer system
  • Requests initial authorizations from insurance cases for viable cases
  • Point of contact for parents for ongoing cases
  • Conducts QA surveys with families
  • Follows up with families with nonviable insurance to change insurance plans


Education and/or Work Experience Requirements:

  • Bachelor's Degree
  • Customer service experience, preferably experience with insurance companies
  • Microsoft Word, Outlook and Excel.
  • Excellent interpersonal skills, organization, and highly motivated

We offer a competitive benefits package including:

  • Paid time off
  • Medica/dental/vision coverage
  • Short-term, long-term disability, life insurance
  • 401k with matching contribution
  • and more!

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