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Outreach/Staffing Manager – Forest Hills – Achieve Beyond

Forest Hills, NY
Our Ideal Outreach/Staffing Manager Candidate:

Do you have the ability to analyze and retain information? Are you organized and can coordinate well with others? Want to work for a company with a strong mission of helping children with special needs?

Interested?

If this sounds like you, please apply today!

Founded in 1995, Achieve Beyond nationally meets the needs of children by providing the highest quality of pediatric therapy and autism services. Our providers and administrative staff are dedicated to our mission of helping children and families and we are looking for smart, innovative, and driven candidates to join our team. Achieve Beyond is centered around our culture of collaboration and support to ensure our services are of the highest quality and adhere to our strong ethical standards.

Job Summary:

The Outreach/Staffing Manager is responsible for educating the community about the services Achieve Beyond provides. The Manager is to make sure all service providers have the cases they need and keeps a rolling plan to replenish for cases they will not have (cases that age out of the program). The Manager is in charge of the volume of cases that come in and make sure that cases are paired with the appropriate service providers. The manager oversees the staff to make sure goals are met.

Apply Now
Wage:
$70,000-$75,000 annually
Department:
Administrative
Location:
Forest Hills, NY
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Essential Duties and Responsibilities:
  • Responsible for outreaching and targeting areas of high need.
  • Responsible for planning and arranging visits to community settings/referral sources.
  • Build relationships with referral sources local to our varying service locations.
  • Conducting phone calls and sending materials on a regular basis.
  • Conducting presentations, workshops, attending community meetings, and attending health fairs as they arise
  • Monitoring the site visits and tracking of referrals
  • Using databases and applications to enter data and run reports.
  • Knowledge of Early Intervention (EI) and Committee for Pre-School Education (CPSE) preferred.
  • Overseeing staff and monitoring daily, weekly and monthly goals.
  • Conduct report analysis and planning for provider’s area.
  • Interact and engage with other departments to ensure goals are met.
  • Meet with the staff to provide ongoing feedback and ensure that goals are on track.
  • Monitor and keep track of provider’s caseload in collaboration with Provider Relations team.
  • Participate in provider meetings and always keep provider engagement in check with the Staffing team.
  • Prepare agenda and dashboards for reporting.
  • Clearly relay any issues and possible solutions of departmental deficiency that need to be addressed.
  • Must be organized and able to multitask.
  • Must be highly motivated even under pressure.
  • Respond to inquiries for services through website submissions, phone calls/voicemails
  • Identify, organize and attend community events.
Our Mission:

At Achieve Beyond: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.

Qualifications and Other Requirements:
  • Excellent communication skills and knowledge on NYC zip codes/areas a plus
  • Excellent computer skills are required as well as knowledge of Microsoft Office programs.
  • Experience in management and supervisory position preferred
  • Bachelor’s degree preferred
  • Bilingual Spanish preferred
Physical Requirements:
  • Must be able to travel to and from assigned work events including but not limited to driving personal vehicle, walking, and/or use of public transportation such as a bus or train.
  • Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events.
  • Occasionally moving and/or lifting objects at work weighing up to 20 pounds such as files or copy paper.
  • Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
  • The ability to observe details at close range (within a few feet of the observer).
  • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Benefits Include:
  • Comprehensive medical, dental, and vision coverage, and 401 with employer match
  • Short- and long-term disability coverage as well as life, flex spending, and commuter benefits
  • Paid time off, sick time, and holiday pay
  • Various Employee Discounts on Entertainment and Equipment
  • Educational reimbursement and referral bonuses
  • Structured initial training.
  • Monthly administrative events and so much more!
Compensation: Full-time salary, exempt, $70,000-75,000
Hours: Monday-Friday 9:00 am-5:30 pm Must Be Willing To Work Overtime As Needed. This position is in office.
Application
This job description is subject to change at any time.

Achieve Beyond provides equal employment opportunities to all employees and applicants. Achieve Beyond prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, caregiver status, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. If you are an individual with a disability requesting an accommodation for the application process, please contact us for assistance.

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